Terms & Conditions

Terms & Conditions

Our Terms and conditions are a contract with.  When you make a booking you are agreeing to abide by them.

We are an adults only guest house, we do not accept guests under 18.

Booking

A deposit, equal to one night’s accommodation for each room on your booking is required to secure the booking. Payment can be made by card over the phone or by using the on-line booking engines. Please ensure your card is valid until after your scheduled departure.

All balances must be paid 5 days prior to your arrival. If the payment does not go through for whatever reason then we will contact you giving you 12 hours’ notice to update your card, if this is not done then your booking will be cancelled and no deposits returned. All major cards accepted for amounts over £15.00. We do not accept cheques.

Our rooms

Hen and Stag parties or similar are NOT accepted. We do not take any guest under the age of 18. If you arrive with children you will be turned away and no monies refunded.

Hot food is not allowed in our rooms. If a guest wants a takeaway then we will accommodate you in the breakfast room and supply you with plates, knives and forks. Any guest found to have consumed hot food in their rooms could face an extra charge of £30.00

Guests who cause nuisance, damage to property or disruption to others may be asked to leave immediately and any monies paid will not be returned.

Any damages will be charged for. Minimum charge of £30 charges will be taken from the card used for booking.

Only registered guests may stay. Any unauthorized persons, in any guest room, will be asked to leave along with the registered guest regardless of the time.

Smoking

For the comfort of other guests and by law, Hudsons is non-smoking.  This includes vapers and E-cigarettes. Guests who smoke in their room may be asked to leave, without refund, and there will be an extra charge of up to £200 for the extra cleaning required.

Checking In

Check in is between 5pm and 10pm. Arrivals outside of this time, by arrangement only. We ask for an estimated arrival time to ensure we are here to meet you. Please keep us informed if your arrival could be delayed. Check out is by 10.30 am on day of departure.

Breakfast

All rooms are booked at room rate only, however, breakfast can be ordered on arrival. Prices range from £2.50 to £7.99 and is served between 8am and 9am.

Please be considerate to other guests by not using mobile phones during breakfast.

Cancellations

Cancellations must be notified by e-mail or telephone. 01305 782362 (Please do not leave a message on voicemail). If you have used a booking engine you MUST contact them with your cancellation.

Cancellations less than 4 weeks before arrival the deposit is forfeited. More than 4 weeks, the deposit is returnable less admin charges of £20.

The total balance of your booking will be charged after midnight 5 days prior to arrival. If a cancellation is received after this date there are no refunds.

Any charges will be taken from the card details given at time of booking.

We strongly advise all Guests to have adequate holiday insurance.